ONVA: A Journey of Precision and Passion

My name is Mitchel Thompson, and I am the owner of ONVA, a consulting firm and watch repair shop specializing in horology.

ONVA was founded during a period of rapid growth in the watch market, where an influx of new brands has emerged. These "microbrands" and mid-sized companies face distinct challenges as they scale, and ONVA is here to guide them through that process. These brands are vital to the industry, bringing innovation and variety to the market and attracting buyers across all segments. Their success is crucial to maintaining a dynamic, thriving watch ecosystem.

At ONVA, we offer tailored solutions that strengthen brand identity, enhance reputation, and drive sales growth. Our services include designing production quality control systems, managing warranty and after-sales service, new product proofing, creating detailed defective movement reports and repairs, as well as on-site technician training. Each service is designed to support each brand's long-term success and growth.

As a SAWTA certified watchmaker, I personally oversee ONVA’s operations, ensuring we deliver world-class consulting and repair services. My role is to develop our offerings, work closely with clients, and create meaningful impacts that help watch brands thrive in today’s competitive market.

ONVA is also a fully operable service center capable of many types of mail-in service repairs, direct to customer in addition to wholesale services for businesses and watch brands.